Taskbridge.ai | claims management

Rapidly Build Customised Business Processes

Capture, store and encrypt sensitive identity data and remove processing and admin bottlenecks with TaskBridge.

Create customised business processes that enable you to spend more time giving your customers a great experience.

Unified System for Claim Processing.

TaskBridge offers a claims processing solution that optimizes the workflow to ensure faster, more accurate, and efficient claim handling and task management. Key features include mobile access for flexibility, custom reporting for monitoring claims, automated workflows to reduce manual errors, and digital document management for better accessibility.

Manage External Service Providers

Manage external companies, ensuring they know they have a task that needs to be completed. Enables external companies to provide updates so the customer can always be kept informed.

Auto-Purchase of Vouchers or Manual Upload

Issue vouchers and either auto purchase more, or upload your own.

Secure Bank Details Collection

Collect a customers bank details in compliance with important data protection regulations like PCI-DSS & GDPR.

Capture Every Claim

Start the compensation process, right from your own website, with brandable and smart dynamic forms.

TaskBridge Features

Collect Customer Information

Structured data collection with the ability to setup multiple data collection forms.

Validation of Customer Data

Validate the email address and phone number of a customer to ensure all data being entered into the system is correct.

Extract Collected Data

Extract the collected data and assign the case as a task.

Assign Tasks to Staff or Sub Contractors

Tasks can be assigned to staff and to sub contractors based off of a customers answers in the form.

Task Owner Adds More Business Information to the Case

The task owner adds relevant business information to the case.

Allow Task Owner to be Changed

Allow the task owner to be changed from the original owner and other team members for questions and answers to be raised before the case is qualified.

Further Qualify a Case

If more qualification is necessary, Taskbridge can contact the customer asking for more information so that the case can be further qualified.

Financial Calculations for Outpayments

Taskbridge can calculate financial outcomes based on the information assigned to a case.

Secure & PCI-DSS Compliant Payment Information Capture for Outpayments

Taskbridge can capture and store customer payment information in a PCI-DSS and GDPR compliant manner.

Import and manage vouchers that can be automatically assigned to a case

Import and manage vouchers directly in your Taskbridge dashboard and assign them to a case automatically or manually.

Customised Email Notifications for customers, staff and subcontractors

Customised and branded email notifications to keep customers, staff and sub contractors in the loop at all times.

Advanced KPI reporting

Taskbridge records datestamps and timestamps for every interaction on the platform.

Custom KPI reporting

Report on custom KPI information and have clear visibility of how well you are handling cases and see where any bottlenecks might be occurring.

Cross Contract Portability

Port the workflow and data to a new external provider should the contract change.

White Label

White label the solution to match your branding.

Make your process seamless

Automated Repetitive Tasks

Are manual errors causing difficulties with your compensation process. Using our Automation Workflows you can reduce manual tasks and focus on delighting your customer with great customer service.

Intelligent Task Routing

Ensure tasks are sent to the correct person. TaskBridge also ensures that external companies can receive and action their tasks promptly.

Visibility & Notifications

Easily search for an existing task and see it's current status. This enables you to keep customers up to date if they are asking for an update.

Easy Capture Process

Either use our secure capture form or capture a customers bank details over the phone. In full compliance with PCI-DSS & GDPR

info@taskbridge.ai
123-456-7890
37th Floor, 1 Canada Square, Canary Wharf, London, E144BB